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[av_iconlist_item title=’Profit from Powered by Viakoo’ link=” linktarget=” linkelement=” icon=’ue82b’ font=’entypo-fontello’]
Reduce the cost to deliver great customer service
Provide additional value-added services
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[av_iconlist_item title=’Improve Your Service Efficiency’ link=” linktarget=” linkelement=” icon=’43’ font=’entypo-fontello’]
Get proactive – know about service issues before your customer
Eliminate guesswork with automated diagnostics and corrective actions
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[av_iconlist_item title=’Boost customer satisfaction’ link=” linktarget=” linkelement=” icon=’25’ font=’entypo-fontello’]
Proactive instead of reactive
Reduced time to service
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[av_iconlist_item title=’Competitive advantage’ link=” linktarget=” linkelement=” icon=’64’ font=’entypo-fontello’]
Demonstrate your ROI with real-time performance metrics
Communicate better internally with automated task management
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Learn more about the powered by Viakoo Service Provider Program
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[/av_one_full][av_heading tag=’h3′ padding=’10’ heading=’Move to the New Way of Providing Service’ color=” style=” custom_font=” size=” subheading_active=” subheading_size=’15’ custom_class=”][/av_heading]
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[av_row row_style=’avia-heading-row’][av_cell col_style=’avia-highlight-col’][/av_cell][av_cell col_style=”]OLD WAY
[/av_cell][av_cell col_style=”]NEW WAY
[/av_cell][av_cell col_style=”]BENEFIT[/av_cell][/av_row]
[av_row row_style=”][av_cell col_style=’avia-highlight-col’]How problems are found
[/av_cell][av_cell col_style=”]End user randomly finds some of the problems
[/av_cell][av_cell col_style=”]Automation finds all the problems
[/av_cell][av_cell col_style=”]No more surprises, like missing video
[/av_cell][/av_row]
[av_row row_style=”][av_cell col_style=’avia-highlight-col’]How problems are assessed
[/av_cell][av_cell col_style=”]Guesswork and experience; Limited tools
[/av_cell][av_cell col_style=”]Scientific analysis
[/av_cell][av_cell col_style=”]Avoid unneeded repairs; saves time & money
[/av_cell][/av_row]
[av_row row_style=”][av_cell col_style=’avia-highlight-col’]How corrective action plans get made
[/av_cell][av_cell col_style=”]Limited by the experience of the people on-hand
[/av_cell][av_cell col_style=”]Automated extensible rules engine
[/av_cell][av_cell col_style=”]Time saving & consistent results
[/av_cell][/av_row]
[av_row row_style=”][av_cell col_style=’avia-highlight-col’]How the team stays informed
[/av_cell][av_cell col_style=”]Ad hoc, email
[/av_cell][av_cell col_style=”]Task management via phone app
[/av_cell][av_cell col_style=”]Less confusion & wasted time
[/av_cell][/av_row]
[av_row row_style=”][av_cell col_style=’avia-highlight-col’]How your network is described
[/av_cell][av_cell col_style=”]Data entry to describe devices on network
[/av_cell][av_cell col_style=”]Network self-discovers devices with no data entry
[/av_cell][av_cell col_style=”]Faster and more accurate
[/av_cell][/av_row]
[av_row row_style=”][av_cell col_style=’avia-highlight-col’]What is needed for setup
[/av_cell][av_cell col_style=”]Programming by a specialist, knowledge of devices
[/av_cell][av_cell col_style=”]No programming or device knowledge needed
[/av_cell][av_cell col_style=”]Setup within minutes
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