Viakoo Products

Product Overview
Products for all phases of your project lifecycle.

Get In Front Of Problems Before They Become Failures

  • Preemptive advisory tickets
  • System details
  • Ticket management
  • Centralized management via single dashboard
  • Includes all the features in Viakoo Proactive

For a complete list of features click here

Identify Performance Bottlenecks And Ensure Compliance

  • Predictive QoS metrics
  • Advanced diagnostics
  • Inventory/compliance reporting
  • Includes all the features in Viakoo Preemptive

For a complete list of features click here

Service Assurance, Run Entirely Within Your Data Center

  • Predictive QoS metrics
  • Advanced diagnostics
  • Inventory/compliance reporting
  • Includes all the features in Viakoo Predictive

For a complete list of features click here

Comparison of Viakoo Products

CONTINUOUS AUTONOMOUS DIAGNOSTICS
DAILY ALERT/TICKET SUMMARY VIA EMAIL
CRITICAL COMPONENT FAILURE ALERTS
CAMERA STREAM NOT RECORDING
PROACTIVE ALERTS VIA EMAIL
FIX-IT PLAN RECOMMENDATIONS
EXPERT HELP VIA CHAT/EMAIL/PHONE
ONE ADMIN PORTAL LOGIN
SCALABILITY/SPAN OF CONTROL Company, Region, or Site Company, Region, or Site Company, Region, or Site
INTERACTIVE WEB PORTAL
PHONE APP
TICKETING WORKFLOW
PREEMPTIVE ADVISORY TICKETS
FINDS CONFIGURATION MISTAKES DURING INSTALLATION
DEVICE STREAM, SERVER, STORAGE DETAILS
PERFORMANCE FLOW MAPS
INVENTORY REPORTS
RETENTION COMPLIANCE
SCIENTIFIC PROOF OF UPTIME AND PERFORMANCE
QUALITY OF SERVICE METRICS