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How Viakoo Predictive OP Works:
For organizations requiring onpremises deployment, Viakoo can be deployed entirely on your own servers running VMware ESXi. Please review the infrastructure requirements with your Viakoo customer success manager. Additional maintenance charges apply.
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Viakoo Predictive OP datasheet
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System Requirements
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Operations Diagram
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|---|---|---|---|
| CONTINUOUS AUTONOMOUS DIAGNOSTICS | ✔ | ✔ | ✔ |
| DAILY ALERT/TICKET SUMMARY VIA EMAIL | ✔ | ✔ | ✔ |
| CRITICAL COMPONENT FAILURE ALERTS | ✔ | ✔ | ✔ |
| CAMERA STREAM NOT RECORDING | ✔ | ✔ | ✔ |
| PROACTIVE ALERTS VIA EMAIL | ✔ | ✔ | ✔ |
| FIX-IT PLAN RECOMMENDATIONS | ✔ | ✔ | ✔ |
| EXPERT HELP VIA CHAT/EMAIL/PHONE | ✔ | ✔ | ✔ |
| ONE ADMIN PORTAL LOGIN | ✔ | ✔ | ✔ |
| SCALABILITY/SPAN OF CONTROL | Company, Region, or Site | Company, Region, or Site | Company, Region, or Site |
| INTERACTIVE WEB PORTAL | ✔ | ✔ | ✔ |
| PHONE APP | ✔ | ✔ | ✔ |
| TICKETING WORKFLOW | ✔ | ✔ | ✔ |
| PREEMPTIVE ADVISORY TICKETS | ✔ | ✔ | ✔ |
| FINDS CONFIGURATION MISTAKES DURING INSTALLATION | ✔ | ✔ | ✔ |
| DEVICE STREAM, SERVER, STORAGE DETAILS | ✔ | ✔ | ✔ |
| PERFORMANCE FLOW MAPS | ✔ | ✔ | |
| INVENTORY REPORTS | ✔ | ✔ | |
| RETENTION COMPLIANCE | ✔ | ✔ | |
| SCIENTIFIC PROOF OF UPTIME AND PERFORMANCE | ✔ | ✔ | |
| QUALITY OF SERVICE METRICS | ✔ | ✔ |
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