Managed Service Providers
It’s easy to deploy, manage and sell our physical security solutions, growing your revenues and lowering your costs.
Many MSPs are expanding their business by providing services for physical security, specifically access control and video surveillance. Our comprehensive portfolio of training and enablement tools and resources will help Managed Service Providers achieve success, creating demand for your brand and making it easy for you to grow your business.
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Benefits
- Immediate RMR Opprtunity: Add revenue from new and existing customers with purpose-built technology.
- Aligned with your business: Simple, usage-based, pay-as-you-go pricing, with no up-front commitments and convenient monthly billing.
- Committed to your success: We’re there when you need us with our on-boarding and technical support. Our physical security experts are available via chat, email, or phone.
Move to the New Way of Providing Service
| OLD WAY | NEW WAY | BENEFIT | |
|---|---|---|---|
| How problems are found | Customer randomly finds some of the problems | Automation finds all the problems | No more surprises, like missing video |
| How problems are assessed | Guesswork and experience; Limited tools | Scientific analysis | Avoid unneeded repairs; saves time & money |
| How corrective action plans get made | Limited by the experience of the people on-hand | Automated extensible rules engine | Time saving & consistent results |
| How the team stays informed | Ad hoc, email | Task management via phone app | Less confusion & wasted time |
| How your network is described | Data entry to describe devices on network | Network self-discovers devices with no data entry | Faster and more accurate |
| What is needed for setup | Programming by a specialist, knowledge of devices | No programming or device knowledge needed | Setup within minutes |
What Our Partners Say
Profit From Powered By Viakoo
Reduce the cost to deliver great customer service.
Provide additional value-added services.
Improve Your Service Efficiency
Get proactive – know about service issues before your customer.
Eliminate guesswork with automated diagnostics and corrective actions.
Boost Customer Satisfaction
Proactive instead of reactive.
Reduced time to service.
Boost Customer Satisfaction
Demonstrate your ROI with real-time performance metrics.
Communicate better internally with automated task management.
