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[av_heading heading=’Viakoo Assist: Outcome-Based Managed Services’ tag=’h3′ style=” size=” subheading_active=” subheading_size=’15’ padding=’10’ color=” custom_font=” av-medium-font-size-title=” av-small-font-size-title=” av-mini-font-size-title=” av-medium-font-size=” av-small-font-size=” av-mini-font-size=” admin_preview_bg=”][/av_heading]
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What end-users want from an integrator delivering a managed service is a defined outcome. Viakoo Assist Service (VAS) is an outcome-based managed services offering that provides the following:
- Physical security failures are immediately identified to the integrator
- Rapid fixing of issues because of automated root cause analysis and recommended fix-it plans
- Consistent metrics tracked for system performance, uptime, and retention compliance
- No need for informational truck rolls
- Ability to fix some issues remotely
- Elimination of missing video evidence
- Happy end users, regardless of their size
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